Recover more, with less chasing.
Cases, promises to pay, payments and legal recovery in one workspace your whole collections team shares.
- Two-step sign-in
- Role-based access
- Full audit trail
Built for teams that recover debt
- Collection agencies
- Banks
- Microfinance & SACCOs
- Lenders & fintechs
- Legal recovery teams
Why it matters
Recovery breaks down when the work is scattered
Most collection teams lose money in the gaps between spreadsheets, phones and memory. Here is what changes when everything lives in one place.
The usual way
Spreadsheets, phones and memory
- Debtor details spread across spreadsheets and notebooks
- Follow-ups remembered by whoever made the last call
- Promises to pay forgotten until the money doesn't arrive
- Payments counted before anyone checks them
- Monthly reports rebuilt by hand
- No way to tell who changed a balance, or when
With Ingata-IDCS
One workspace, one source of truth
- One record per debtor with contacts, documents and history
- Every call, SMS, email and visit logged with the next action
- Promises tracked by due date, with broken ones flagged
- Payments verified and confirmed before they count
- Six report types, exported to CSV, Excel or PDF
- A full audit trail of every change
Features
Everything your collections team needs
From the first record to the final receipt, every step of recovery lives in one place.
Debtor records
Individuals and companies with contacts, addresses, documents and full communication history.
Debt accounts
Principal, interest, penalties and fees broken down, with days past due at a glance.
Activities & follow-ups
Log calls, SMS, emails and visits, and schedule the next action so nothing slips.
Settlements & adjustments
Propose settlements and balance corrections that go through manager approval.
SMS & email
Reach debtors from the case itself, with every message kept on their record.
Reports & exports
Portfolio, aging, collection, payment, promise and legal reports in CSV, Excel or PDF.
How it works
The life of a debt, from first record to final receipt
Six clear stages. Each has an owner, and each one leaves a record the next person can act on.
6
Role-based workspaces
6
Report types
3
Export formats: CSV, Excel, PDF
2-step
Sign-in on every login
Inside the platform
Every module your team needs, in one workspace
No separate tools for cases, payments, legal and reporting. Each module shares the same debtor record.
Records
Who owes, who is owed, and how much.
- Clients
- Debtors
- Debt accounts
- Documents
Collection
The daily work of getting paid.
- Cases
- Activities
- Tasks
- Promises to pay
- SMS & email
Money
Every franc checked before it counts.
- Payments
- Receipts & reconciliation
- Settlements
- Adjustments
- Commissions
Recovery & control
Escalation, oversight and reporting.
- Legal cases
- Reports
- Users, roles & teams
- Audit log
Reports & insights
Know where every franc stands
Managers and clients read the same numbers: what is aging, what is promised and what has actually been collected.
Aging at a glance
See how much sits in each days-past-due bucket and where to focus first.
Recovery you can trust
Only verified, confirmed payments count toward collected balances.
Export in one click
Portfolio, aging, collection, payment, promise and legal reports as CSV, Excel or PDF.
Portfolio report
Debt aging
Outstanding balance by days past due · RWF millions
Where recovery stands
Share of the assigned portfolio
- Collected42%
- Promised23%
- Outstanding35%
Recovery rate
42%
of balance collected
Promises kept
78%
paid on or before date
First contact
1.6 days
average after case opens
Payment journey
Every payment checked twice before it counts
A payment moves through five clear steps, and each one is recorded with who did it and when.
- 1
Recorded
Officer
The payment is logged on the case with its amount, method and reference.
- 2
Verified
Finance
Finance checks it against the bank or mobile-money statement.
- 3
Confirmed
Finance
Only now does it count toward the collected balance.
- 4
Allocated
On confirmation
Split across fees, penalties, interest and principal.
- 5
Receipted
Debtor
A printable receipt closes the loop with the debtor.
See it in action
Your day, organised on one screen
Every officer opens Ingata-IDCS to their own dashboard: the cases assigned to them, today's follow-ups and the promises that are due.
- Stat cards for your cases, today's tasks, promises due and overdue promises
- A chart of your cases by status
- Your cases, promises due and recent activities, one click away
Explore by team
One platform, a workspace for every role
Each person signs in to a dashboard shaped around their job.
Collection officers
A personal dashboard that starts every day with what needs doing.
- Today's follow-ups and promises due
- Call, SMS and email logging in one click
- Record promises, payments and tasks from the case
Client portal
Give your clients a window into their portfolio
Clients sign in to their own portal and follow progress without calling your team.
- Debt accounts and balances
- Payments and settlement outcomes
- Portfolio, aging and payment reports
Getting started
Up and running in three steps
Move your existing portfolio across without retyping it.
Request a demo
Tell us about your team and portfolio, and we walk you through the platform.
No commitment
Get your workspace
Your organisation gets its own separate workspace. Add your users, roles and teams.
Role-based access from day one
Import and start collecting
Bring in existing debt accounts from a spreadsheet and assign cases to your officers.
.csv or .xlsx · up to 20,000 rows
Pricing
A plan for every size of team
One workspace per organisation. Pay monthly, or yearly and get two months free.
FAQ
Frequently asked questions
Can't find your answer? Ask us directly or email ingatatechnologies@gmail.com.
Who is Ingata-IDCS for?
Collection agencies, banks, microfinance lenders and legal recovery teams that manage many debtors and need one shared place for cases, promises to pay, payments and legal follow-up.
How much does it cost?
Each organisation pays for one workspace, on a Starter, Professional or Enterprise plan depending on team size and portfolio. You can pay monthly, or yearly and get two months free. See the pricing page for details.
Can we bring in our existing debt accounts?
Yes. Debt accounts can be imported in bulk from a CSV or Excel file, so you don't have to type in your portfolio one account at a time.
How is our data kept secure?
Every organisation works in its own separate workspace. Sign-in uses a one-time email code, each role only sees what its permissions allow, repeated failed logins lock the account, and every change is recorded in an audit trail.
Request a demo
Bring Ingata-IDCS to your organisation
Tell us a little about your team and we'll get back to you.